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Change order?

We can’t change orders after we’ve received them. Please place a new one if you wish to receive another product.

Damaged or defective item?

If you receive a damaged or defective item, please email quoting your order number and attaching photos if possible. We’ll be happy to help you.

Package tracking

When you place your order, we’ll send you a confirmation. As soon as your package has been dispatched, we’ll email a link to a tracking code.

How can I cancel my purchase?

You have a legal right to change your mind after you make a purchase; see here for details. However, if you want to return a package because there’s something wrong with it, please contact our customer service at’ll be happy to help.


You can drop off returns at a parcel point or post office of your choice. Please keep the receipt for the return shipment until we’ve confirmed receipt.


We will issue a credit within 14 days of a refund being requested. However, we may withhold this until we’ve received the items or you’ve provided proof of returning them, whichever is earlier.


Annual post-academic days

In order to keep your name as a trainer on our website, we require you to attend a post-academic day every year. See our agenda for details of those that we organise.

External post-academic days

You can also attend post-academic days held by third parties, in which case you should send proof of participation to This is also the address to contact if you have any questions about these events.

Training materials

We’ll provide you with a full set of teaching materials on the first day of your course. If you’re attending an online course, we’ll send them after you’ve paid your invoice.

Where can I find a mindfulness-based stress reduction trainer who meets the requirements for AMT courses?

Click here to find an MBSR trainer in your region who can give an 8-week course for parents, teachers or other professionals who work with children. has a list of certified regular MBSR trainers in your area.


How do I receive your newsletter?

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And how do I unsubscribe?

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How do I get to Landgoed de Heuvelkamp?

There’s a detailed route description here.

Where can I find more information about the Method Eline Snel?

Read all about it on our page Method Eline Snel.